Medical Office Administrator

• Demonstrate understanding of Medical Office Administrator roles and responsibilities.
• Demonstrate Microsoft Basics and bookkeeping knowledge for medical office use.
• Apply anatomy, body systems and healthcare terminology.
• Apply records management tools, procedures, and law (including HIPAA).
• Demonstrate professional interpersonal communications in healthcare settings.
• Demonstrate CPR & First Aid readiness.

6 required courses · 300 total clock hours · taken in the sequence shown

All programs are non-degree, non-credit certificate programs measured in clock hours rather than semester credits.

1. Course 1 · GEN 100

   Microsoft Basics

   50 hrs
   • Word
   • Excel
   • PowerPoint
   • Outlook

2. Course 2 · ACC 101

   Bookkeeping

   50 hrs
   • Bookkeeping fundamentals
   • Records
   • Reporting

3. Course 3 · MOA 101

   Anatomy, Body Systems and Healthcare Terminology

   50 hrs
   • Body systems
   • Medical terminology
   • Common conditions

4. Course 4 · MOA 102

   Records Management Tools, Procedures and Law

   50 hrs
   • Health records
   • HIPAA
   • Compliance

5. Course 5 · SS 102

   Interpersonal Communications

   50 hrs
   • Patient communication
   • Professionalism
   • Teamwork

6. Course 6 · MOA 107

   CPR & First Aid

   50 hrs
   • CPR
   • First aid procedures
   • Emergency response

• Manage front- and back-office operations of a medical practice.
• Maintain compliant patient records and protected health information.
• Communicate effectively with patients and providers.