Medical Office Administrator

You’ll develop the cultural awareness and critical thinking skills you need to analyze and produce a broad range of discourse in a full spectrum of careers — and to make a difference in whatever you do.

Course Description:

This course introduces to the field of Health Office Administration. Students will develop the skills that they need to work productively in a busy health care office or setting. Students participating in the course will receive foundational training in office software applications including, Microsoft Office, keyboarding techniques, Power Point, Outlook and Excel. They will gain in-depth knowledge of accounting software applications, computerized booking, word processing and spreadsheet. Upon completion, students will be able to provide medical administrative support to medical professionals; have an understanding of medical terminology and a basic understanding anatomy and physiology; establish company records; understand the mechanics of scheduling and booking appointments; transcription procedures and techniques; health care billing procedures and techniques. Health Office Administration provides a framework for developing the skills and knowledge needed in an increasingly dynamic office environment with little or no supervision. The objective of this program is to help the student develop the skills and competences needed for increased interpersonal medical office environment. This program includes entry to advanced level training in computer applications such as Microsoft office, office and business skills in addition to heath office procedures, ethics, laws and terminology.

Is a Career as a Medical Office Administrator Right for You? Find Out!

Take the CCBST “Medical Office Administrator Career Training Readiness Quiz”

This fun, online quiz takes 3 minutes to complete and you’ll get a personalized report. Identify your strengths and social style plus the training and positions you’re best suited for. Get Your Career Training Readiness Score Now.

Course Outline:

Course Outline:  
Microsoft Basics  
Anatomy, Body Systems and Healthcare Terminology  
Records Management Tools, Procedures and Law  
Interpersonal Communications  

Course Outcomes:

Upon successful completion of this course student will be able to:

  • Interview patients to obtain case histories and forms
  • Complete insurance and other claim forms
  • Determine and establish office procedures and routines
  • Produce presentations and written reports
  • Choose appropriate methods of business communication in a variety of situations
  • Develop, implement and maintain administrative procedures
  • Undertake research and select information
  • Schedule and confirm appointments
  • Maintain filing system
  • Perform general clerical work, such as order supplies and maintain inventory
  • Prepare financial statements
  • Billing procedures and practices
  • Prepare, key in, edit and proof-read medical records, reports and articles
  • Prepare, key in, edit and proof-read case histories
  • Prepare, key in, edit and proof- read correspondence from machine dictation
  • Complete insurance and other claim forms
  • Develop a solid understanding of the code of ethics
  • Initiate and maintain confidential medical files and records

Career Opportunities

Graduates of this program will be able to start career with entry-level positions in medium to large-sized companies as a
Medical Receptionist
Medical Transcriptionist
Billing Clerk
Dental Secretary
Medical Clerk
Medical Secretary
Medical Records Clerk
Office Manager
Administrative Assistant
Course Duration:300 Hours



Are you ready to take the next step toward your future career?