Upon successful completion of this course student will be able to:

• Determine and establish office procedures and routines
• Produce presentations and written reports
• Choose appropriate methods of business communication in a variety of situations
• Develop, implement and maintain administrative procedures
• Perform general clerical work, such as order supplies and maintain inventory
• Billing procedures and practices
• Prepare and key in correspondence and various legal documents, from handwritten copy, shorthand, and machine dictation using computers
• Compile, Review, proofread and revise legal documents and reports to ensure compliance with legal procedures and grammatical usage
• Schedule appointments, meetings, and conferences for the employer
• Set up and maintain electronic and hardcopy filing systems.
• Obtain relevant information from other organizations or agencies and co-ordinate the flow of information internally
• Perform accurate legal research and analysis.
• Perform other general office work as required including preparing financial statements.